Operations Manager, Australia
Angela has extensive experience in the management of neuromodulation clinic operations, including business development and project management. Over the past 15 years Angela has gained leadership skills through building engaged teams of mental health professionals who are passionate and motivated to achieve positive and life changing outcomes for the clientele.
Her role is varied including human resource management, development and implementation of quality management systems, procurement with insurance and government agencies, including understanding the various guidelines for differing service delivery models. Angela has an innate understanding of personal client interface and engagement, and the importance of high level customer service and satisfaction to achieve positive outcomes.
In recent years Angela has been involved in merger and acquisition projects, gaining further experience in change management solutions for integrating acquired clinics into a streamlined business model. She has also project managed teams for start-up and satellite clinics. Based on attention to detail and practicality, Angela relies on effective communication and past experience to deliver successful projects.
Angela cares deeply about the work we do, the people we employ and / or partner with and the collaborative environments we create to provide valuable solutions and outcomes to our clients.
In her spare time, Angela enjoys spending quality time with her family and friends. She is married and has two children.